"When I open my email I feel like I'm headed to the dentist, and I hate going to the dentist," the person on the other end of the phone kept saying. I was working with a client who was really struggling with their email management. They had let things get out so out of control that they were rarely checking email at work, opting to spend one to two hours in the evening handling their email. And yes, it was putting quite a strain on their relationship with their family and their own personal renewal time.